Consolidated Utility District CSR

This full-time opportunity assists with efficient and effective office operations by performing duties as noted by this job description and supervisory personnel. This includes: managing inbound and outbound calls in a timely manner; identifying customers’ needs and providing solutions; processing move requests for utility service by telephone, correspondence, and in person; answering customer questions pertaining to utility billing; explaining and handling leak adjustment requests; and assisting customers with payment arrangements and purchases of new taps. The successful candidate complies with all policies outlined in our employee handbook.