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If Zoom appears to distort audio or video, or does not perform in a manner you expect, use the information here to improve your experience, or troubleshoot issues. To access these options, click the cog icon Settings on the main screen of the Zoom desktop app, or click the arrow icon within the video camera icon during a call and then select Video Settings on the pop-up menu. Name Email Subscribe. Zoom and other online meeting tools make that easier than ever, but as with any other software, issues will arise, and they disrupt or even prevent good video calls. Links on Android Authority may earn us a commission. You could be on the wrong device. This is document aods in the Knowledge Base.
 
 

 

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Any thoughts from Zoom? Looks like clearing the cache resolves this issue. I had to enable zoom apps and then go to clear cache to access and clear. Then restart and now works. I had this similar issue today which is how I found your comment because I was invited to join a meeting and I had the correct ID and password and was logging in through my PC and it kept saying the password was incorrect but when I logged in through my tablet it allowed me to log in to the meeting.

To resolve the issue you may want to have the host send you a direct invite. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center.

Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Password not working. Password not working. Jason Observer. I’ve tried the following: -Restarting computer -Logging out of zoom -Clearing the meeting history -Checking for updates there were none -Having the meeting host check for updates again, there were none -Clicking “don’t connect to audio” a suggestion from another user -Starting my own meeting, closing it, and trying again another suggestion from others This seems to be related to the Client itself.

Any thoughts? All forum topics Previous Topic Next Topic. RN Zoom Moderator. If my reply helped, don’t forget to click the accept as solution button! In response to RN. Sorry, maybe I didn’t expalin very clearly.

I’m not the one creating the meeting I have no problems creating meetings or hosting them, even changing the password 2. It should be noted this problem has happened with longer passwords as well 3. I can clear the history which does not fix the problem as stated above 6. In response to Jason Daisyg Listener. Merlin1 Observer. In response to Daisyg Same problem for me! Any solutions found? We use the same laptop for many zoom meetings without any problems.

One meeting room however is a nightmare. It consistently take minutes of trying various options. Delete Zoom, reinstall Zoom Dont install zoom etc etc and then finally after 30 minutes, all of a sudden it works. The owner of the meeting room keeps implying that the problem is me typing wrong passcode but its NOT me We also try with a totally different laptop Lenova vs Macbookpro that is used everyday for online school and the same error occurs incorrect password.

How is the passcode being given to you – and have you tried copying and pasting the passcode, rather than typing? Happens to me as well. Makes me want to consider other options like Jitsi when I have to host a meeting. If the problem only occurs when typing in a passcode, this could likely be letter-case being transposed, or numbers being confused with letters. Try pasting the passcode into Notepad a TXT document and looking carefully at it there.

THEN type it into Zoom carefully. The default font in Notepad should allow you to see any differing characters more clearly.

In Notepad, as a test, you can also re-type the passcode below the pasted copy to ensure your keystrokes are coming out as expected – before typing into Zoom. I’ve seen a lot complains about it and no solution so far.

Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting.

Browse Backgrounds. Register Now. Turn on suggestions.

 
 

Fixing Common Zoom Video Conferencing App Problems

 
 
Fix: Zoom Meeting Password Not Working Issue · Update App · Be Patient · Check Num Lock · Confirm With Host. Download the Zoom software onto your laptop This guide explains you all the steps to join a Zoom meeting. Zoom meeting may not work very.