Resources

2024 UTILITY  LEADERSHIP CONFERENCE

Day 1

• TAUD Affinity Partners, Working for You | Steve Copland [Cumberland Insurance Agency]
• TAUD Affinity Partners, Working for You | Bill Eller [ServLine by HomeServe]
• Lead and Copper Update | David Money [TAUD]
• ARP Requirements: Post-Project Scorecard | Ethan Carter [TAUD] & Seth McCormick [TDEC]

Day 2

• Commissioner Terms and Vacancies | Don Scholes [TAUD]
• Tools to Continually Improve Your Utility | Jim Marshall & Sarah Chandler [Jackson Thorton]
• Commissioner Roles | Nick Newman [TAUD]
• The Key to Staying Out of the Hackers Crosshairs | Mike Sumner [Consolidated Utility District]
• How to Develop Customer Service Surveys that Impact External Communication | Brett McArdle [Consolidated Utility District]
• The 11-Minute Rule: How Customers Think & How Utilities Can Respond | Brett McArdle [Consolidated Utility District]

Day 3

• Public Meetings | Don Scholes [TAUD]
• ARP Projects, Milestones, and Program Updates | Vena Jones [TDEC]
• SRF Loans & Grants for Lead Service Line, Stormwater, Emerging Contaminants, & More | Vena Jones [TDEC]

2024 BUSINESS CONFERENCE

• PFAS – Impacting Water and Wastewater
• Trenchless Rehab and Replacement
• Drinking Water Update
• Cellular AMI – Solving Challenges for Utilities
• Corrosion

2024 TECHNOLOGY CONFERENCE

• Secondary Clarifier Optimization
• Creating a Fats, Oils, & Grease Program
• Digital Approaches to improving Collection Assets
• Automated Water Testing System for Bacterial
• Pressure Monitoring Utilizing Cellular-Based Telemetry
• Why Measuring H2S in WW Matters and Portable Parallel Analyzer
• Automated Water Testing System for Bacteria
• Chemicals-GHS Safe Handling
• Operator Certification Exam
• Measurment of partially filled pipes in collection systems
• Water Main Leak Detection (File too large)
• Valves-Website Utilization
• Deciphering Disinfection
• Being THM compliant
• TDEC Update on WT and DS Issues
• Water Quality – Tanks and Tank Mixing
• High selectivity Ion Exchange Resin for PFAS Removal
• Media Upgrade at MLGW_s Water Production Plants
• Strategies to prevent and Reduce Water Loss
• Enhanced Anaerobic Fermentation for Biological Phosphorus Removal (File too large)
• Implementing Industrial Pretreatment
• Onsite Hypochlorite Generation
• TDEC Update on WW & CS Issues