Resources
Water
- CT Guidance Document
- Lead and Copper Notification to Customer (2023)
- Lead and Copper Notification to Customer Certification (2023)
- Drought Plan Example for Ground Water (7.22.16)
- Drought Plan Example for Surface Water (7.22.16)
- Bacteriological Sampling Plan (11.23.16)
- Drinking Water Rules (Download from State of Tennessee Website)
- SOP for calibrating and verifying lab equipment for discharging with NPDES
- Drought Management Plan Guidance Document
- Flushing Plan Template
- Instrument Verification Form
- Water Leak Calculator (Version 1.1)
- Fire Hydrant Flow Calculator
- Hydrant or Blow-off Flow Calculator
- Example Boil Water Notices
- Sample Distribution SOP
- Sample Water Treatment SOP
- Leak Report Log
- Fire Department Sample Letter
- High Water Bill Customer Brochure
- Water Usage Chart
Water Loss
Wastewater
Backflow
- 5-Valve Reduced Pressure Backflow Assembly Video
- 5-Valve Reduced Pressure Backflow Assembly Video
- 5-Valve Double Check Assembly Video
- 5-Valve Double Check Assembly Video
- 3-Valve Reduced Pressure Backflow Assembly Video
- 3-Valve Reduced Pressure Backflow Assembly Video
- 3-Valve Double Check Assembly Video
- 3-Valve Double Check Assembly Video
- Backflow Test Form
- 3-Valve Test Procedures
- 5-Valve Test Procedures
- Cross Connection Control Manual Download
- Sample Cross Connection Plan
- Sample Ordinance/Policy
- Sample Letters & Forms
- Well User Statement
Consumer Confidence Report (CCR)
- Consumer Confidence Report Checklist (Effective 2021)
- Consumer Confidence Report-Ground Water (Municipal) v1.5.24
- Consumer Confidence Report-Ground Water (Utility Districts) v1.5.24
- Consumer Confidence Report-Surface Water (Utility Districts) v1.5.24
- Consumer Confidence Report-Surface Water (Municipal) v1.5.24
- Statement for Utility Districts to include in CCR for Commissioner Selection
- Instructions to Publish in News Paper
- Instructions for Electronic Delivery of CCR
- CN-1333 Certification Form >9999
- CN-1333 Certification Form 501-9999
- CN-1333 Certification Form <500
- Certification Form Wholesale
Source Water
Policy
- TAUD Model Purchasing Policy Form – New 23-05-19
- TAUD Model Public Records Policy v. 10-17
- Internal Controls Policy v.10-14-16
- Travel Reimbursement Policy
- Travel Reimbursement Form
- Debt Management Policy Guideline (Updated 10/14/11)
- Credit Card Use Policy
- Ethics policy including instructions and sample resolution
Utility District Boards
- Commissioner Certification of Compliance with Continuing Education Requirements for Re-Appoinment (11-01-22)
- Commissioner Certification of Compliance with Continuing Education Requirements for Re-Election (11-01-22)
- Language for Public Notice of Commissioner Vacancy – Resignation or Death (11-01-22)
- Language for Public Notice of Commissioner Vacancy – Term Expiration (11-01-22)
- Commissioner Insurance – FAQs – Revised December 2023
- Annual Customer Notice of Commissioner Selection Method and Complaint Appeal to UMRB (11-01-22)
- UMRB Annual Training Statement – Comptroller Revision 07-01-22
- Sample Letter to County Mayor for Commissioner Appointment
- Sample Order Appointing Commissioner Form
Certification Prep
New Test for Fall 2022 so this page will be updated later
Conference Slides
2024 BUSINESS CONFERENCE
- PFAS – Impacting Water and Wastewater
- Trenchless Rehab and Replacement
- Drinking Water Update
- Cellular AMI – Solving Challenges for Utilities
- Corrosion
2024 TECHNOLOGY CONFERENCE
- Secondary Clarifier Optimization
- Creating a Fats, Oils, & Grease Program
- Digital Approaches to improving Collection Assets
- Automated Water Testing System for Bacterial
- Pressure Monitoring Utilizing Cellular-Based Telemetry
- Why Measuring H2S in WW Matters and Portable Parallel Analyzer
- Automated Water Testing System for Bacteria
- Chemicals-GHS Safe Handling
- Operator Certification Exam
- Measurment of partially filled pipes in collection systems
- Water Main Leak Detection (File too large)
- Valves-Website Utilization
- Deciphering Disinfection
- Being THM compliant
- TDEC Update on WT and DS Issues
- Water Quality – Tanks and Tank Mixing
- High selectivity Ion Exchange Resin for PFAS Removal
- Media Upgrade at MLGW_s Water Production Plants
- Strategies to prevent and Reduce Water Loss
- Enhanced Anaerobic Fermentation for Biological Phosphorus Removal (File too large)
- Implementing Industrial Pretreatment
- Onsite Hypochlorite Generation
- TDEC Update on WW & CS Issues
2023 BUSINESS CONFERENCE
- Wastewater/Collection TDEC Update
- WORKING TO FIGHT ENVIRONMENTAL CONTAMINATION
- TAUD Rate Survey 2023
- ARP Process from Bidding to Getting Paid
- LEGISLATIVE UPDATE – 2023
2022 UTILITY LEADERSHIP CONFERENCE
- Creating a Fats, Oils, & Grease Program – Don Scholes, TAUD
- CIA – Transamerica Presentation – Casey York, Cumberland Insurance Agency
- ServLine by HomeServe – Total Solution for TN Utilties – Jenna Hazelet, ServLine by HomeServe
- Alternative Delivery Of Capital Infrastructure Projects 2022 – Jason Brooks, LDA Engineering
- Internal Controls-Real World Scenarios Related to Theft and Fraud – Tamara Greear, Rodefer Moss & Co., PLLC
- How to Set Water and Sewer Rates – Jim Marshall & Sarah Chandler, Jackson Thorton
- Comptroller Utility Boards and Common Topics – Ross Colona, TN Comptroller’s Office
- RWFA Program – TAUD Conference Presentation-11.4.22 – Nick Roederer, RWFA
- TAUD Leadership Conference 22 – Lead and Copper Rule Revision – David Money, TAUD
2023 ADMINISTRATIVE PROFESSIONALS CONFERENCE
- The Importance of Community Involvement – Leon Shields – Lenoir City Utility Board (LCUB)
- Communicating with Customers – Leon Shields – LCUB
- Building a Stronger Utility – Leon Shields – LCUB
- Strategies to Defend Against Cyber Criminals – Lisa Atkinson & Chloe Harrison – Zelvin Security
- Purchasing for Utility Districts & Municipalities – Brian Hazelet – TAUD
- The New TN Board of Utility Regulations (TBOUR) – Ross Colona – TN Comptroller’s Office
- Q&A with TAUD’s General Counsel – Don Scholes – TAUD
